Refund and Returns Policy
Refund and Returns Policy for Software License Purchases:
At Cheater Zone, we strive to provide our customers with high-quality script licenses and exceptional customer service. We understand that occasionally situations may arise where a refund or return is necessary. Please review our refund and returns policy outlined below to understand our guidelines and procedures.
- Refund Eligibility:
a. Refunds will only be provided for script licenses that are expired and deemed unusable.
b. Refunds will not be issued for script licenses that have been activated or used by the customer. - Refund Process:
a. To request a refund for an expired script license, please contact our customer support team Directly after the purchase.
b. We may require proof of the expiration, such as a screenshot or error message indicating the expiration date.
c. Once your refund request is received and approved, we will process the refund within 2 Hours.
d. The refund will be issued using the original payment method used during the purchase. - Return and Exchange Policy:
a. As Script licenses are digital products, returns and exchanges are generally not applicable.
b. We encourage customers to thoroughly review the product description and system requirements before making a purchase. - Customer Responsibilities:
a. It is the customer’s responsibility to ensure compatibility with their device and meet the system requirements before purchasing our Script license.
b. Customers are responsible for safeguarding and protecting the activation key provided to them. Lost or stolen activation keys will not be refunded or replaced. - Exceptional Circumstances:
a. In rare cases of technical issues or extenuating circumstances, we may consider refund requests for activated licenses. Please reach out to our customer support team for further assistance in such cases.
Please note that this refund and returns policy applies only to key licenses purchased directly from Cheater Zone. If you purchased our products through a third-party vendor or platform, please refer to their respective refund and returns policies.
For any additional inquiries or assistance, please contact our customer support team at support@cheater-zone.com or On Discord . We are here to help you and ensure your satisfaction with our products.
Thank you for choosing Cheater Zone.
Need help?
Contact us at support@cheater-zone.com for questions related to refunds and returns.